Last updated: October 19, 2026

SHANZHUI operates this store and website and provides the related products and services (the “Services”). Shopify hosts the Services and helps us process information needed to operate the store. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the website, place an order, contact us, or otherwise use the Services.

Information we collect

Depending on how you use the Services, we may collect contact and delivery details; account information; order, payment-confirmation, return, and transaction information; messages you send us; and device, browser, IP address, cookie, and usage information. Payment-card details are processed by authorized payment providers and Shopify as needed to complete transactions.

How we use information

• Provide, personalize, maintain, and improve the Services.
• Process payments, fulfill and deliver orders, and manage returns or refunds.
• Provide customer support and send transactional communications.
• Protect accounts, prevent fraud, and secure the Services.
• Comply with applicable law and enforce our terms and policies.
• Send marketing communications where permitted; you may unsubscribe at any time.

How we disclose information

We may disclose personal information to Shopify; payment, hosting, analytics, customer-support, fulfillment, and shipping providers; professional advisers; and authorities where required by law. We may also disclose information in connection with a business transaction or when you direct or consent to the disclosure. These parties may process information in countries other than your own.

Shopify

The store is hosted by Shopify. Information submitted through the Services is transmitted to and processed by Shopify and relevant service providers. For more information, review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Cookies and advertising choices

We and our service providers may use cookies and similar technologies to operate the store, remember preferences, measure performance, prevent fraud, and support advertising. Where available, you can manage privacy choices through the store’s privacy controls or your browser settings. You may also visit our data-sharing opt-out page.

Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including to provide the Services, keep required business records, resolve disputes, and comply with legal obligations. We use reasonable safeguards, but no method of transmission or storage is completely secure.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, portability, or restriction of personal information, and to opt out of certain targeted advertising, sale, or sharing. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.

International transfers

Information may be transferred, stored, or processed outside the country where you live. Where required, we rely on recognized safeguards such as standard contractual clauses or an applicable adequacy decision.

Children

The Services are not intended for children under the age of majority in their jurisdiction, and we do not knowingly collect their personal information.

Changes to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The current version will be posted here with a revised “Last updated” date.

Contact

For privacy questions or to exercise an available privacy right, email support@shanzhuistudio.com.