1. Order Placed
We’ve received your order and are preparing it.
Guest checkout is supported. Use the email from checkout to receive a one-time code, or open the private status link in your order email.
Shopify protects order details with email verification. Use the email from checkout to receive a one-time code, or open the private “View your order” link in your confirmation email.
Continue to Secure Order Access No password is required for guest access.We’ve received your order and are preparing it.
Usually 1–3 business days.
You’ll receive a tracking number by email.
Follow the carrier’s latest scan.
Use your tracking number directly on the carrier’s website.
It appears in the confirmation email sent after checkout.
The first carrier scan can take 24–72 hours.
Review the carrier update, then contact Customer Care if scans stop.
Check the delivery location and carrier notes, then contact us.